Shipping Policy
Shipping Information
We ship worldwide. Orders over $49 USD qualify for free shipping. For orders below $49 USD, a $8 USD flat shipping rate applies.
Taxes Included
We aim to make your shopping experience smooth and transparent. All applicable taxes are already included in our prices — no hidden fees or unexpected charges at checkout.
If you have any questions, feel free to contact our support team. Your satisfaction is our priority.
Standard Shipping Times
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North America
United States (Mainland): 5 – 12 business days
Alaska, Hawaii, and other US regions: 10 – 20 business days
Canada: 5 – 14 business days
Mexico: 10 – 17 business days -
Europe: 5 – 12 business days
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Australia / New Zealand: 6 – 14 business days
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Asia
Southeast Asia: 5 – 8 business days
Other Regions: 5 – 14 business days -
Latin America: 10 – 20 business days
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Other Countries: 10 – 20 business days
Express Shipping Times: 4 – 8 business days
Available for selected products in:
United States (Mainland), United Kingdom, France, Germany, Italy, Austria, Spain, Netherlands
Priority Shipping Times: 3 – 5 business days
Available for selected products in:
United States (Mainland), Canada, United Kingdom, France, Germany, Italy, Austria, Spain, Netherlands, Australia, New Zealand, United Arab Emirates, Saudi Arabia
Processing Times
Orders are processed within 2–3 business days after purchase.
Please note: we do not ship on weekends.
Where Can I Find My Tracking Number?
Once your order is shipped, you will automatically receive a tracking number via email.
Didn’t receive it? Check your spam folder. If it's not there, contact us directly.
Unexpected Delays
Delivery may occasionally take longer due to customs inspections, holidays, or other external factors beyond our control. If your package seems delayed, don’t hesitate to reach out — we’ll help resolve the issue.
Contact Support
If you have any questions, feel free to contact us:
📧 Email: shop@ayakas.com
📍 Address: 292 Meridian Ave, Scranton, PA 18504, USA
📞 Phone: +1 272 892 3186
🕘 Support Hours: Monday – Friday, 9:00 AM – 5:00 PM