Privacy Policy

Stykhia LLC Last updated: August 31, 2026

Stykhia LLC ("Stykhia," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit or make a purchase from stykhia.com (the "Site"), how we use and share it, and the choices and rights you have.

By using the Site, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

Information you provide to us:

• Contact and identity details — name, email address, phone number, and shipping and billing addresses
• Order information — the products you purchase and your order history
• Communications — messages you send us (for example, return requests or support inquiries)
• Account information, if you create an account

Payment information:

We use Stripe and PayPal to process payments. When you pay, your card or payment details are collected and processed directly by these providers under their own privacy policies. We do not store your full payment card numbers on our own systems.

Information collected automatically:

When you visit the Site, we may automatically collect certain information about your device and browsing, including your IP address, browser type, device information, pages viewed, and referring URLs. We collect this through cookies and similar technologies (see Section 5).

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including payment, shipping, and confirmations
• Communicate with you about your orders, returns, and inquiries
• Provide customer support
• Detect and prevent fraud and secure our Site
• Improve our Site, products, and services
• Send marketing communications, where you have chosen to receive them (see Section 6)
• Comply with our legal obligations

3. How We Share Your Information

We do not sell your personal information for money. We share it only as needed to run our business, including with:

• Payment processors (Stripe and PayPal) to process your payments
• Shipping and fulfillment providers to deliver your orders
• Service providers who help us operate the Site, such as hosting, analytics, and email providers
• Legal and safety recipients — for example, to comply with a law, subpoena, or lawful request, or to protect our rights and the safety of others
• Business transfers — in connection with a merger, acquisition, or sale of assets

4. Analytics

We may use analytics services, such as Google Analytics, to understand how visitors use our Site. These services may set cookies and collect information such as your IP address and browsing activity to generate reports that help us improve the Site. You can learn more about Google's practices at policies.google.com/privacy.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, keep items in your cart, understand how the Site is used, and support marketing. You can control cookies through your browser settings; disabling certain cookies may affect how the Site functions.

6. Marketing Communications

If you opt in, we may send you emails about promotions, new products, and updates. You can unsubscribe at any time by using the "unsubscribe" link in any marketing email or by contacting us at info@stykhia.com. We will still send you transactional messages related to your orders even if you opt out of marketing.

7. Data Retention

We retain your personal information for as long as needed to fulfill the purposes described in this Policy, including to complete transactions, comply with our legal, accounting, and tax obligations, resolve disputes, and enforce our agreements.

8. Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Opt out of the "sale" or "sharing" of personal information

To exercise any of these rights, contact us at info@stykhia.com. We will respond as required by applicable law. We will not discriminate against you for exercising your rights.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, use, and disclose; to request access to and deletion of your personal information; to correct inaccurate information; and to opt out of the sale or sharing of personal information. We do not sell your personal information for money. To exercise these rights, contact us at info@stykhia.com. You may also designate an authorized agent to make a request on your behalf.

10. Other U.S. State Rights

Residents of certain other U.S. states (such as Virginia, Colorado, Connecticut, and others) may have similar rights to access, correct, delete, or opt out of certain uses of their personal information. You may exercise these rights by contacting us at info@stykhia.com.

11. Children's Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

13. Data Security

We take reasonable measures to protect your personal information from loss, misuse, and unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

14. International Visitors

Our Site is operated in the United States. If you access it from outside the U.S., your information will be processed and stored in the United States, where data protection laws may differ from those in your country.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after changes are posted constitutes acceptance of the updated Policy.

16. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

• Email: info@stykhia.com
• Phone: +1 (415) 478-0391
• Address: 100 Park Avenue, New York, NY 10017
• Support hours: Monday–Friday, 9:00 AM – 5:00 PM (ET)