Shipping Policy

Stykhia LLC Last updated: August 31, 2026

Thank you for shopping with Stykhia. This Shipping Policy explains how and when your order will be processed and delivered. By placing an order with us, you agree to the terms below.

Order Processing

Orders are processed within 1–2 business days after your order is placed. Orders placed on weekends or holidays are processed on the next business day.

Once your order ships, you'll receive a confirmation email with tracking information. Please note that the estimated delivery times below begin when your order ships, not when it is placed.

Shipping Options and Rates

Shipping method	Estimated delivery	Cost
Standard Shipping	5–12 business days	Free on all orders
Express Shipping	4–8 business days	$15.00
Priority Shipping	3–5 business days	$20.00

Delivery estimates are provided by the carrier and are not guaranteed. Actual delivery times may vary due to factors outside our control.

Shipping Destinations

We currently ship to the United States, Germany, Australia, and select additional countries. Available shipping options and rates are shown at checkout based on your delivery address.

International Shipping

For orders shipped outside the United States, delivery times may be longer due to distance and customs processing. Please note:

• Import duties, taxes, and customs fees may apply and are the responsibility of the customer. These are not included in the product price or shipping cost and are set by your local customs authority.
• Delivery may be delayed by customs clearance in your country, which is outside our control.

Order Tracking

Once your order has shipped, we'll email you a tracking number so you can follow its progress. If you haven't received tracking information within a few business days of your order confirmation, please contact us at info@stykhia.com.

Shipping Delays

We are not responsible for delays caused by the carrier, weather, customs, or other circumstances beyond our control. If your order is significantly delayed, please reach out and we'll do our best to help.

Lost, Stolen, or Damaged Packages

Please inspect your order as soon as it arrives. If your package appears damaged, or if an item is defective or incorrect, contact us right away at info@stykhia.com so we can make it right (see our Return & Refund Policy for details).

If a package is marked as delivered but you have not received it, please contact us and we'll help you investigate with the carrier.

Incorrect or Undeliverable Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If an order is returned to us because of an incorrect address, a failed delivery, or a refused receipt, reshipping costs may apply, as described in our Return & Refund Policy.

Contact Us

If you have any questions about shipping, please contact us:

• Email: info@stykhia.com
• Phone: +1 (415) 478-0391
• Address: 100 Park Avenue, New York, NY 10017
• Support hours: Monday–Friday, 9:00 AM – 5:00 PM (ET)